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MS Teams integration with LWG

Microsoft Teams, known for its robust collaboration capabilities, has become an indispensable tool for organizations across the globe. By integrating LWG with Microsoft Teams, we unlock a new level of interaction and synchronization between LWG functionalities and the Teams platform. The synergy between LWG and Microsoft Teams is designed to empower organizations to achieve more, with greater ease.

To harness the full potential of this integration, it is available exclusively to clients who utilize Azure Active Directory (Azure AD) and whose Users all have Azure AD accounts. Azure AD, Microsoft's premier cloud-based identity and access management service, is pivotal in ensuring that only authorized personnel can access the right resources securely. This integration leverages Azure AD to provide a secure, compliant, and technically sound environment, thereby ensuring that our clients can fully benefit from the enhanced capabilities offered by the LWG and Microsoft Teams integration.

Navigating the Limitations: A Transparent Approach

Our journey towards creating a seamless integration with Teams has not been without its challenges. We have identified a specific limitation concerning the Microsoft Graph API—a cornerstone for accessing Microsoft Cloud service resources. Currently, the API does not support a LMS passing Users’ Names into the Teams application.

Moving Forward: Our Commitment to Continuous Improvement

We understand that the current limitation with the Microsoft Graph API regarding user nicknames impact the full utilization of our integration's capabilities, specifically for non-Azure AD clients and Users who do not have Azure AD profiles. As Microsoft continues to enhance its Graph API, we remain optimistic that the API will become available for all Users.

We are committed to keeping our clients at the forefront of technological advancements and ensuring that our solutions continue to meet their evolving needs. Please reach out to your Account Manager with any questions.

Stay tuned for more updates as we progress on this exciting journey together. Thank you for your continued support and trust in LWG.


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